PRIVACY POLICY
1. INTRODUCTION
Welcome to Alisa’s ("Company", "we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. INFORMATION WE COLLECT
We collect personal information that is necessary for us to provide our services or products, and for other purposes described in this Privacy Policy. The types of personal information we may collect include:
• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Username, password, and other registration details.
• Transactional Information: Payment details, purchase history, and transaction records.
• Technical Data: IP address, browser type, operating system, and device information.
• Usage Data: Information about how you interact with our website, including pages visited and links clicked.​​
3. HOW WE COLLECT YOUR INFORMATION
We may collect your personal information through various means, including:
• Directly from You: When you provide information through our website, sign up for newsletters, or contact us for support.
• Automatically: Through cookies, web beacons, and other tracking technologies when you visit our website.
• From Third Parties: When we receive information from third-party services or partners with whom you have interacted.
4. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
• To Provide Services: To process transactions, manage your account, and deliver products or services.
• To Improve Our Website: To analyse usage patterns, enhance user experience, and troubleshoot technical issues.
• To Communicate: To send you updates, marketing materials, and other information related to our products or services.
• To Comply with Legal Obligations: To meet legal and regulatory requirements.​​
5. DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information in the following circumstances:
• To Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing transactions, or performing other business functions.
• For Legal Reasons: If required by law or to protect our rights, we may disclose your information to comply with legal obligations or respond to lawful requests and legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.​​
6. SECURITY OF YOUR INFORMATION
We implement reasonable and appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. YOUR RIGHTS AND CHOICES
You have certain rights regarding your personal information, including:
• Access and Correction: You may request access to or correction of your personal information by contacting us using the details provided below.
• Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
• Complaint: If you have any concerns about how we handle your personal information, you may lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC).
8. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and other tracking technologies to collect information about your interactions with our website. Cookies are small files stored on your device that help us remember your preferences and improve your browsing experience. You can manage your cookie preferences through your browser settings.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.